A Norwegian psychology professor once shared a bit of wisdom that I have never forgotten. And it has become the basis for one of our most important principles for strengthening customer relationships – and even collegial relationships, for that matter. He told me, “It …
Are you passionate for the work you do? Do you believe strongly in your organization and its products and services? Do you let your passion show? A client once told me that they awarded a contract to my competitor because the competitor “wanted it …
RIGHT NOW, your greatest challenge may be uncertainty. We understand how tempting it may be – and how necessary it may seem – to take a “wait and see” approach. We also understand that some businesses can’t afford to wait. Even in a post-Covid …
An Exposition Services Company links sales, service and production through common approach to enhance the customer experience
Missionary Zeal? What’s the Mission? I’ve been selling for a long time, and for much of that time I’ve been coaching other sales professionals. I have to admit that sometimes it can be challenging to feel missionary zeal for every opportunity and at every …