Resources

Partnering

Partnering relationships require an emphasis on working WITH rather than simply FOR. Do you agree? This principle is woven throughout the Acclivus curriculum. The definition of a partnering relationship refers to two people or organizations working together toward a common goal. The strength of …

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Maximizing the Value of Virtual Meetings: A Three-Part Series

Online meetings represent an added layer of complexity when it comes to personally connecting and creating laser focus to achieve objectives. Add to that today’s climate of heightened pressures and distractions, and it becomes even more important that our time together is VALUABLE and …

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Are you listening?

Senior Partner Martin Carbone shares about the importantce of listening in our modern world and circumstances.

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R3 Tips – Let Your Passion Show

Are you passionate for the work you do? Do you believe strongly in your organization and its products and services? Do you let your passion show? A client once told me that they awarded a contract to my competitor because the competitor “wanted it …

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R3 Tips – Make the other guy look good

A Norwegian psychology professor once shared a bit of wisdom that I have never forgotten. And it has become the basis for one of our most important principles for strengthening customer relationships – and even collegial relationships, for that matter. He told me, “It …

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R3 Tips – Keep your resolution — (ex)change a habit

If you are reading this, you probably resolved to change your behavior or improve your performance this year. Statistics are not in your favor. The entire health club industry relies on people failing to follow through on their resolutions (and yet taking a long, …

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