Collaborative Negotiation: Protecting and Elevating Relationships in the Most Challenging Times

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Negotiation is tough! And it can threaten the strongest relationships if not done well. Join us for this pointed webinar on identifying customer buying tactics and learn a few ways to respond in a way that builds the relationship,

You will learn:

  • How to recognize a tactic
  • How to respond in order to learn the need behind the demand
  • How to neutralize the tactic and preserve the relationship

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