Strategic Customer Messaging Virtual Training Track

The Strategic Customer Messaging Virtual Training Track provides the strategies, skills and approaches that will help all members of an organization to develop insightful and compelling presentations – whether formal or informal — that inform, involve, and inspire customers to take action.

The Strategic Customer Messaging Virtual Training Track includes:

1. Influencing Customer Perception and Behavior through Targeted Virtual Presentations
2. Preparing and Opening Value-based Stories and/or Solution Presentations
3. Crafting Insightful and Strategic Messages that Inspire Customers to Action
4. Managing Participant Involvement and the Q&A Process

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