Elevating Levels of Relationship
Learn the three levels of relationships and negotiation as well as strategies to elevate relationships from the competitive level to the cooperative level and finally to the collaborative level.
Participants learn the three levels of relationships and negotiation, emphasizing typical customer driving perceptions at each level. They learn that each level is driven by the customer’s perception of needs, motivation, trust, and their approach to power.
They learn to elevate relationships from the competitive level to the cooperative level and finally to the collaborative level.
The Learning Process:
Elevating Levels of Relationships can be delivered as a single 60- to 90- minute Virtual Instructor-Led Training or it can be combined with others to create a custom solution.
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